Privacy Policy

Last updated: July 2026

1. Introduction

NkazTech (Pty) Ltd ("NkazTech", "we", "us") is committed to protecting your privacy and personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and EasyQuote platform.

2. Information We Collect

2.1 Information you provide:

  • Account registration details (name, email, phone, company name)
  • Business profile information (address, VAT number, banking details)
  • Client information you add to your account
  • Quote and invoice data
  • Payment information (processed securely by PayFast — we do not store card details)

2.2 Information collected automatically:

  • IP address and browser type
  • Pages visited and time spent on our platform
  • Device information

3. How We Use Your Information

We use your information to:

  • Provide and maintain the EasyQuote service
  • Process your subscription payments
  • Send transactional emails (verification, password resets, quote delivery)
  • Improve our services and user experience
  • Comply with legal obligations
  • Communicate important service updates

4. Data Sharing

We do NOT sell your personal information. We may share data with:

  • PayFast: For payment processing (subject to their privacy policy)
  • Google: If you use Google OAuth sign-in (subject to Google's privacy policy)
  • Afrihost: Our hosting provider (data stored on their South African servers)
  • Law enforcement: Only when required by law or court order

5. Data Storage and Security

Your data is stored on secure servers located in South Africa (Afrihost). We implement appropriate technical and organisational measures to protect your information, including:

  • Encrypted connections (HTTPS/TLS)
  • Password hashing (bcrypt)
  • Session security (httponly cookies, CSRF protection)
  • Access controls and multi-tenant data isolation
  • Regular security reviews

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law (e.g., financial records may be retained for up to 5 years as required by SARS).

7. Your Rights (POPIA)

Under POPIA, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request a copy of your data in a portable format
  • Withdraw consent at any time

To exercise any of these rights, contact us at info@nkaztech.com.

8. Cookies

We use essential session cookies to maintain your login state. We do not use tracking cookies or third-party advertising cookies.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on our platform.

11. Contact Us

For privacy-related enquiries or to exercise your rights:

  • Email: info@nkaztech.com
  • Phone: +27 74 834 9879
  • Address: 1 Spiderhead Road, South Hills, Johannesburg South, 2197, South Africa

Information Regulator (South Africa): inforegulator.org.za